1. If you place an order electronically through the website you are using, you are deemed to have accepted the preliminary information form and the distance sales agreement presented to you.
2. Buyers are subject to the provisions of the Law on Consumer Protection No. 6502 and the Regulation on Distance Contracts (OG:27.11.2014/29188) and other applicable laws regarding the sale and delivery of the purchased product.
3. Shipping costs, which are the product shipment expenses, will be paid by the buyers.
4. Each purchased product will be delivered to the person and/or institution at the address specified by the buyer, provided that it does not exceed the legal period of 30 days. If the product is not delivered within this period, buyers may terminate the contract.
5. The purchased product must be delivered in full and in accordance with the specifications specified in the order and with documents such as warranty certificate and user manual, if any.
6. If it becomes impossible to sell the purchased product, the seller must notify the buyer in writing within 3 days from the date of becoming aware of this situation. The total amount must be refunded to the buyer within 14 days.

IF THE PURCHASED PRODUCT IS NOT PAID FOR:

7. If the buyer does not pay for the purchased product or cancels it in the bank records, the seller’s obligation to deliver the product ends.

SHOPPING WITH UNAUTHORIZED USE OF CREDIT CARD:

8. If it is determined after the delivery of the product that the credit card used by the buyer for payment has been used unauthorizedly by unauthorized persons, and if the product price is not paid to the seller by the relevant bank or financial institution, the buyer must return the product to the seller within 3 days with the shipping expenses borne by the seller.

IF THE PRODUCT CANNOT BE DELIVERED ON TIME DUE TO UNFORESEEN REASONS:

9. If unforeseen circumstances arise that the seller cannot foresee and the product cannot be delivered on time, the situation will be notified to the buyer. The buyer may request the cancellation of the order, the replacement of the product with a similar one, or the postponement of delivery until the obstacle is eliminated. If the buyer cancels the order; if the payment was made in cash, the payment will be refunded to them in cash within 14 days from the date of cancellation. If the buyer made the payment by credit card and cancels, the product price will be refunded to the bank within 14 days from the cancellation, but the bank may transfer the amount to the buyer’s account within 2-3 weeks.

BUYER’S OBLIGATION TO INSPECT THE PRODUCT:

10. The buyer will inspect the contractual goods/services before receiving them; they will not receive damaged and defective goods/services such as crushed, broken, torn packaging, etc. from the cargo company. The received goods/services will be considered undamaged and intact. The buyer must protect the goods/services carefully after delivery. If the right of withdrawal is to be used, the goods/services should not be used. The invoice must be returned with the product.

RIGHT OF WITHDRAWAL:

11. The buyer may exercise the right to withdraw from the contract by rejecting the goods without assuming any legal or criminal liability and without giving any reason, provided that they notify the seller via the following contact information within 14 (fourteen) days from the date the purchased product is delivered to them or to the person/institution at the address they indicated.

12. SELLER'S CONTACT INFORMATION FOR RIGHT OF WITHDRAWAL NOTIFICATION:

Company Name:

Address:

Email:

Phone:

Fax:

WITHDRAWAL PERIOD:

13. If the purchased item is a service, this 14-day period starts from the date of signing the contract. The right of withdrawal cannot be exercised in service contracts where the performance of the service has started with the consumer’s approval before the withdrawal period expires. The buyer acknowledges that they have been informed of the right of withdrawal and the conditions of cancellation before placing an order as per the provisions on Distance Contracts and Cancellation Terms.

14. The costs arising from the use of the right of withdrawal will be borne by the seller.

15. To use the right of withdrawal, a written notification must be sent to the seller by registered mail with return receipt, fax, email, or other methods specified by the seller within 14 (fourteen) days. The product must be unused and comply with the "Products for Which the Right of Withdrawal Cannot Be Exercised" provisions of this contract.

USE OF THE RIGHT OF WITHDRAWAL:

16. The invoice of the product delivered to the third party or the buyer must be returned. (If the product to be returned is invoiced to a company, it must be returned with the return invoice issued by the institution. The return process of orders invoiced to institutions cannot be completed unless a RETURN INVOICE is issued.)

17. The return form, the box of the products to be returned, packaging, and standard accessories, if any, must be returned complete and undamaged.

RETURN TERMS:

18. The seller is obliged to return the total price and the documents that put the buyer in debt to the buyer within 10 days from the receipt of the withdrawal notification and to accept the return of the goods within 20 days.

19. If there is a decrease in the value of the goods due to the buyer's fault or if the return becomes impossible, the buyer is obliged to compensate the seller's damages at the rate of their fault. However, the buyer is not responsible for changes and deteriorations that occur due to the proper use of the goods or products within the right of withdrawal period.

20. If the value of the promotional limit set by the seller is below the campaign limit due to the use of the right of withdrawal, the discount amount used within the scope of the campaign is canceled.

PRODUCTS FOR WHICH THE RIGHT OF WITHDRAWAL CANNOT BE EXERCISED:

21. Products that are prepared according to the buyer's wishes or explicitly their personal needs and are not suitable for return, lower parts of underwear, swimwear and bikini bottoms, makeup products, disposable products, goods that are in danger of spoiling quickly or are likely to expire, products that are not suitable for health and hygiene to be returned if the package is opened by the buyer after delivery, products that are mixed with other products after delivery and cannot be separated due to their nature, except for those provided under the subscription agreement, periodicals such as newspapers and magazines, services performed instantly in electronic media or intangible goods delivered instantly to the consumer, and audio or video recordings, books, digital content, software programs, data recording and data storage devices, computer consumables cannot be returned if their packaging is opened by the buyer. In addition, it is not possible to exercise the right of withdrawal regarding services started with the consumer's approval before the withdrawal period ends.

22. Cosmetics and personal care products, underwear products, swimwear, bikinis, books, copyable software and programs, DVDs, VCDs, CDs and cassettes, and stationery consumables (toner, cartridge, ribbon, etc.) must be unopened, untested, undamaged, and unused to be returned.

According to the regulation on distance contracts, the right of withdrawal cannot be exercised for the following products:

• Contracts for goods prepared according to the consumer's wishes or personal needs.

• Contracts for the delivery of goods that may perish quickly or may expire.

• Contracts for the delivery of goods, which are not suitable for health and hygiene to be returned if their protective elements such as packaging, tape, seal, package, etc., are opened after delivery.

• Contracts for goods that are mixed with other products after delivery and cannot be separated due to their nature.

• Contracts for books, digital content, and computer consumables presented in material form, if the protective elements such as packaging, tape, seal, package, etc., are opened by the consumer after delivery.

• Contracts for accommodation, transportation of goods, car rental, food and beverage supply, and leisure activities for entertainment or rest to be held on a specific date or period

 • Contracts for services performed instantly in electronic media or for intangible goods delivered instantly to the consumer.

DEFAULT AND LEGAL CONSEQUENCES

23. If the buyer defaults on payment transactions made with a credit card, they agree, declare, and undertake that they will pay interest within the framework of the credit card agreement with the cardholder bank and be responsible to the bank. In this case, the relevant bank may take legal action; it may claim the costs and attorney fees incurred from the buyer, and in any case, if the buyer defaults on their debt, the buyer agrees to pay the seller's damages and losses due to the delayed performance of the debt.

PAYMENT AND DELIVERY

24. You can make a Bank Transfer or EFT (Electronic Funds Transfer) to any of our (TL) accounts at ............, ........., bank.

25. You can make a single payment or online installments with your credit cards through our site. In your online payments, the amount will be charged to yor credit card at the end of your order.